F.A.Q.

How do I place an order? From the shop, make a selection of which painting, photography print, collage, drawing or print(painting/collage/drawing) you want. If you’ve selected an Exclusive Artwork, you must contact me as these originals & prints are the most requested & may or may not be in stock. They are also higher in price but negotiable to an extent. Once you’ve selected your Original Artwork or Print(s) select buy now & you will be taken to check-out where you will be prompted to enter your billing, shipping, & preferred payment method information; then select place order to finalize your purchase. You will be sent a confirmation email & order confirmation number with said order.
I’m interested in a Custom Painting/Drawing. Do you accept commissions? Yes I do. Please thoroughly review the Commissions page.
Do you give drawing or painting lessons? Yes I teach anatomy, perspective, proportions, free expression, colors & shading, & how to become self-taught. I conduct 30-45 min lessons via discord, zoom, google meet, google duo, & instagram. If you’re intrested, please reach out to me via my Contact page, Instagram or Discord & I will send an invoice.
The original painting I’m interested in is sold out, what can I do? Please contact me via my Commissions page, I am able to create custom replicas. Please keep in mind, the re-created painting will NOT look 100% identical to the previous one, especially if alterations are requested. (That is the beauty of art of course)
Do you accept payments by mail/check? No. If you are insterested in an item from my shop, you can place an order online. If you are interested in a commission, currently the available payments methods I accept are stripe, cash app, and venmo; in which I will send you an invoice for your preferred method of payment.
How long does it takes to process an order? Orders take approx. 3-4 days to process.
How is the item packaged? Canvases are packaged in a padded box. Prints are packaged in a padded envelope.
What shipping services are available? UPS is the primary shipping service.
How long does shipping take? Shipping takes approx. 5-7 business days for regular shipping. Times could vary if you choose a different shipping method or if you are international.
Is international shipping available? Yes we have international shipping.
Is there a money-back guarantee? Please see the Returns & Exchanges Policy.
How should interested customers contact you? Email is the best contact method. The live chat feature on this website, Texts, & Messages on Instagram, & Discord are also accepted.
Do you collaborate with galleries, interior designers, wholesalers, or other artists? Yes, for further information or if there are any questions or collaboration inquires please send an email to mail@jenniferchelsea.com or fill out a contact form on either my Commissions or Contact page, or utilize the live chat feature.
Do you help customers with the selection of frames for your artwork? Yes, You can contact me by filing out a contact form on my Commissions or Contact Page or utilizing the live chat feature.